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> Who are the users ? |
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In today's environment,
the users have similarities...
They are:
-resistant
to change and lazy
-under time pressure
-impatient
-tasks oriented
-hunting information
-not willing to understand
how you are functioning
-only willing to take the risk to change
if
there is a significant pay-off
-ignoring advertisment or anything that would look
like advertisment
They have:
-developed (navigation and surfing) habits
-various levels of technology
understanding
-limited attention to your corporate messages
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| If your users
are significantly different from that picture, you might want
to ignore usability at all, but otherwise, you better take these
factors into account when building new applications, websites,
intranets, etc. |
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