| C2SP
= Consulting, Strategies, Solutions, Projects |
| Index |
| You
are looking for an expert in usability ? Then, welcome at C2SP… |
In the area of information technology,
a user centric approach brings multiple advantages,
particularly :
- significant sales improvement
- improvement of customers satisfaction
- improvement of customers' retention (who does not
like useful and easy to use products ?)
- reduction of :
- communication's cost, through "word of mouth"
effects
- application development's cost
- technical support costs (call centers, on-line help,
etc.)
- training costs (users manuals as an example)
- time
- decreased time to develop and to "debug"
(after launch)
- improvements in terms of time-to-market
- substantial improvement of corporate and products
image (brand awareness).
|
|
| |
|
All the companies
that adopted a user centric approach benefited from these long-term
advantages (Amazon, Google, Nokia to mention only the most prominent
ones). So why don't you also take the full benefits of this
approach ?
An example among others:
The 6 main reasons why Internet users tend to return to a website
are (always and still):
- search engine visibility
- browser compatibility
- ease of download
- ease of use
- high quality content
- frequent updates
We can help you to consolidate and improve these elements by
providing you with the methods (usability tests, usability evaluation,
benchmarking among others), our expertise and best practices
developed during the last years. Create, optimise, improve
your site to fully satisfy your users, is absolutely essential
today. It is a challenge that only a specialist can solve.
Of course, these services are not only applicable to websites:
Intranets, internal applications and software can as well be
designed and improved thanks to these methodologies.
View our services or
our satisfied client list!
|
| |
IMPORTANT LEGAL
INFORMATION - please read the disclaimer
before proceeding.
C2SP SA, 2000-2009 - All rights reserved. |
| |
|
