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Résumé des feedback |
 Serono International SA (Services utilisés: test utilisateurs) Project abstract (what, why, how): Expert review and usability test of an application in phase of pre-deployment to understand if the application was usable from an end-users point of view. Comments about C2SP: C2SP has been a great experience to work with. Considering the timeframe of the project and its scope, I must say that C2SP has done an excellent job in delivering what has been asked. CS, call center manager Retour au tableau Serono International SA (Services utilisés: gestion de projet et autres services) Project abstract (what, why, how): What: collect statistics into an ORACLE database Why: to be able to come up pith a Billing Strategy for Telecomm cost. Other comments: Very happy with the results. There is another part to the project, which needs to be finished. OW, network analysis engineer Retour au tableau Serono International SA (Services utilisés: gestion de projet et autres services: statistiques, au-delà de webtrend) Project abstract (what, why, how): Creation of a database (Oracle) to report various statistical elements on numerous websites. Export to an ASP page (with various level of confidentiality) for viewing the results on custom reports (excel) defined with the client. Reports are generated every month. Your comments about C2SP: Excellent expertise provided throughout the project. Flexible and resilient, which are qualities required to work on Serono IT projects LL, associate director, application architecture Retour au tableau Serono International SA (Services utilisés: gestion de projet et autres services: statistiques, au-delà de webtrend) Project abstract (what, why, how): Improve the website reporting solution for all of the key Serono sites. The improved reports must be "business reports", that will provide Serono with solid data for analyzing website ROI. The solution will be implemented using WebTrends 5.0 and Excel spreadsheets for more complex analysis. Your comments about C2SP: C2SP made good decisions about which elements of the projects to subcontract to domain experts for good results. GM, eBusiness Development Retour au tableau Banque Cantonale de Genève (BCGE) (Services utilisés: gestion de projet, audit fonctionnel, test d'ergonomie) Dans le cadre d'une refonte de notre site, C2SP a contribué à recentrer notre approche sur nos utilisateurs (et clients) afin de leur apporter une plus grande valeur ajoutée. Démarche systématique et méthodologique, approche réaliste et pragmatique, respect des délais, qualité et valeur ajoutée du travail fournis sont les points forts de cette société. Nous sommes heureux et ravis de disposer de ce partenaire dans notre démarche. PC, Membre de la Direction, Responsable du département Ecommerce Retour au tableau PricewaterhouseCoopers (Services utilisés: benchmarking, audit fonctionnel, test d'ergonomie) "In order to improve its E-offering, an important Swiss Cantonal Bank, appointed PwC Consulting for a review of its complete Web Site around 2 major axis: Technological and functional. The latter part required a deep expertise of Web sites audit from an ergonomic point of view and therefore we appointed C2SP, which is well know for its know-how in that field. The chosen approach consisted of 3 main steps (information gathering, information analysis and eventually recommendations) across 2 areas. C2SP covered the whole Web site user interface and quality analysis as well as the Benchmarking part. I would summarize C2SP in 3 sentences: 1. Customer focused 2. Results oriented 3. Excellent value for money". SG, Senior Manager Retour au tableau Unilever Cosmetics International (Services utilisés: autres) "C2SP helped our department (Unilever Geneva, Perfume division) in improving our data gathering process and developed a tool (based on excel worksheets using VBA) for our consolidation. Mr. Wiener made several change (correction of formulas, add of new product lines and products, modification of calculations, etc), and this, during the year, without modification the existing datasets. The work was very well done and we can tell that Mr. Wiener is very competent in his work". MP, Senior Financial Analyst Retour au tableau JTI (Japan Tobacco International) (Services utilisés: audit fonctionnel, test d'ergonomie) "C2SP conducted an audit of our Intranet, providing timely and personalized service, demonstrating good understanding of the technology and, most importantly, positioning design efforts from a user's perspective. The advice given in terms of overall website usability was valuable and will lead to a stronger focus on simplicity and interactivity with regards to the online experience". NC, Marketing Communication Manager Retour au tableau
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